“Delivery times and delivery restrictions”:
Maximum delivery periods:
The maximum delivery period within Germany in the case of advance payment (e.g. bank transfer, Paypal etc.) is 8 working days (Sundays and state-recognised public holidays excepted) after the buyer has issued the payment order to the transferring bank. If cash on delivery or purchase on account is offered, the maximum delivery period is 5 working days (Sundays and state holidays excluded) after conclusion of the contract.
The maximum delivery period to the other countries that can be selected during the ordering process is 12 working days (Sundays and public holidays excepted) after the buyer has given the payment order to the remitting bank in the case of payment in advance (e.g. bank transfer, Paypal etc.). If cash on delivery or purchase on account is offered as a payment option, the maximum delivery period shall be 7 working days (Sundays and officially recognised public holidays excepted) after conclusion of the contract.
Delivery periods for custom-made products will be agreed separately with the buyer.
Delivery restrictions:
We only deliver to the countries that can be selected in the order process. Delivery to other countries is excluded.
Shipping costs:
Within Germany: 4,90€
Within the EU: 11,90€
Outside of the EU: 18,90€
Customs and import fees for deliveries to countries outside the EU:
We would like to point out that in the case of deliveries to countries outside the European Union (third countries) further customs duties or taxes may be incurred as soon as the purchased goods have reached the third country. These further customs duties or taxes are to be borne by the buyer. The Seller has no control over these charges and cannot predict the amount as customs regulations vary considerably from country to country. In the case of delivery to a third country, we recommend that the buyer enquire about possible customs charges or local taxes at the customs office responsible for the third country.
Note on the risk of damage to or loss of the goods in transit:
We would like to point out that the seller bears the risk of loss of or damage to the goods in transit, irrespective of any transport insurance, if the buyer is a natural person who enters into a legal transaction for purposes that are predominantly not attributable to his commercial or self-employed activity (consumer within the meaning of § 13 BGB).